How to Cancel an Order on Savana by Urbanic

Cancel an Order on Savana by Urbanic can sometimes be necessary, whether due to a change of mind or an issue with the product such as quality or wrong product ordered like this. Whether you’re using the Android app, iOS app, or the official website, the process can be very easy if you know the right steps. In this guide, we’ll walk you through the exact steps to cancel your order on Savana by Urbanic, provide important information on their cancellation policies, and offer tips to ensure a smooth cancellation process. Read the blog post for finding out how to cancel your order effortlessly and avoid any potential issues.

How to Cancel an Order on Savana Android App:

1. Open the Savana by Urbanic app.
2. Log in to your account.
3. Go to the ‘My Orders’ section.
4. Find the order you want to cancel.
5. Tap on the order to view details.
6. Select the ‘Cancel Order’ option.
7. Confirm your cancellation.

After follow this steps correctly you can successfully Cancel an Order on Savana easily.

How to Cancel an Order on Savana iOS App:

1. Open the Savana by Urbanic app.
2. Log in to your account.
3. Navigate to ‘My Orders.’
4. Locate the order you wish to cancel.
5. Tap on the order for more details.
6. Choose the ‘Cancel Order’ option.
7. Confirm the cancellation.

How to Cancel an Order on Savana Official Website:

1. Visit the Savana by Urbanic website.
2. Log in to your account.
3. Click on ‘My Orders.’
4. Select the order you want to cancel.
5. Click on ‘View Details.’
6. Choose ‘Cancel Order.’
7. Confirm your cancellation.

Additional Information

Cancellation Policies:

• Timeframe: You can usually cancel an order right up until the moment it is shipped. Check your order status to be sure it hasn’t dispatched.
• Refunds: Every time an order is canceled, money is refunded. You will receive a full refund to the original payment method within a few business days.
• Non-Cancellable Orders: Such orders shall not be cancelled at any time, particularly for custom or personalized products. Users must check the cancellation policy for each product.

Common Issues and Solutions:

• Unable to Find Cancel Option: If you cannot able to find the cancel option, it might be because the order has already been shipped near to your location. In this case, you can option for a return this same item once the item is delivered within a certain return refund period.
• Technical Glitches: Sometimes, app or website glitches might prevent you from canceling your order. Try restarting the app or checking the website again after some time.
• Customer Support: If you face any issues canceling your order, contact Savana by Urbanic customer support. They can assist you with the cancellation process.

Contacting Customer Support:

• Via App: Navigate to the ‘Help’ or ‘Support’ section in the app to chat with a customer service representative.
• Via Website: Visit the ‘Contact Us’ page on the website for customer support options.
• Email: You can also email their support team with your order details and request for cancellation.

Tips for a Smooth Cancellation Process:

• Check Order Status Regularly: Keep a regular check regarding the status of your order so that it may be canceled in the eligible period.
• Always Keep Order Details at Hand: Be prepared to reveal your order ID and be equipped with order details each time you contact them to assist with the process.
• Review Return Policy: Take out some time to read their return and refund policy in case something needs to be returned back after delivery.

you can read Savana Return policy for more details about returning a product, refund money etc.

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How to cancel order on urbanic.

FAQs

By following these steps and tips, you can efficiently Cancel an Order on Savana by Urbanic through their Android app, iOS app, or official website.